Booking help
For an existing booking, start with Manage booking. You can review your itinerary, passenger information and available self-service options there.
Contact & customer service
Start with what
you need.
Whether you are managing a journey, exploring a business connection or getting to know Palko Air, we want the next step to be clear.
Already have a booking?
The fastest route starts with Manage booking.
Review your flights, passenger information and available self-service options using your booking reference and surname.
Self-service
Many answers are already in your journey.
Existing booking
Use your booking reference and passenger surname in Manage booking to view the latest information attached to your journey.
Online check-in
For eligible services, online check-in opens 24 hours before scheduled departure.
Boarding pass
Your boarding pass becomes available after successful check-in and can be viewed online or downloaded as a PDF.
Travel requirements
Passengers remain responsible for valid identification and applicable entry or transit requirements for their journey.
Customer service
Growing with the network.
Palko Air is currently in the development phase of its commercial network. Passenger contact channels will expand as individual services are prepared for sale and operation.
We will only publish customer-service contact details once those channels are operational and properly staffed.This avoids directing passengers to temporary or unsupported addresses.
Have an existing booking in the current booking environment?Use Manage booking first. The information connected to your confirmed reservation is the most relevant source for that specific journey.
Contact form
One place for future enquiries.
This is the structure of the Palko Air contact form. Online submission will be activated together with the customer-service workflow.
Online enquiries are not yet enabled. The form will be activated when the Palko Air customer-service workflow enters service.